App Store Connect metric

Redownloads

Apple counts a redownload when someone who downloaded the app before taps to download it again. Here's why that matters for campaigns.

Definition

The total number of redownloads of your app. Counted when a customer taps the redownload button; doesn't include auto-updates or device restores.

Where to find it

App Store Connect › Analytics › Acquisition

The common mistake

Redownloads count in total downloads and in Apple's conversion rate. A campaign aimed at past users can show a strong conversion rate while bringing few new people.

What to use it for

Measuring win-back. Compare redownloads before and after a re-engagement campaign or a big update.

Official sources