Google Play Console metric

Android vitals: user-perceived crash rate

Google Play's bad behavior thresholds for crashes, what happens when you cross them and how to watch the number before a rollout.

Definition

The share of daily active users who saw a crash while using the app. Google Play's bad behavior threshold is 1.09% overall and 8% on any single phone model (4% per watch model), measured over the last 28 days.

Where to find it

The Android vitals dashboard in Play Console, or the Google Play Developer Reporting API

The common mistake

Android vitals counts issues per daily active user, while tools like Crashlytics count per session, so the numbers won't match. Google's example: one crash in three sessions on one day is a 100% crash rate in Android vitals and 33% in Crashlytics. The overall rate can also look fine while one popular phone model is over 8%, so check the device breakdown.

What to use it for

A release gate. During a staged rollout, compare the new version's crash rate with the previous one before raising the percentage. Google says that over a threshold, Play may reduce your app's visibility and show a warning on your store listing.

Official sources